Question 1

What methods of payment do you accept?

Accepted Answer

Visa, MasterCard, American Express, Cash, and Personal Checks.

Question 2

How are emergencies handled after hours?

Accepted Answer

Our physicians or staff is on call 24 hours a day, 7 days a week. Call our main office number, (972) 475-8914, for assistance anytime. Prescriptions are refilled during office hours only.

Question 3

Where is Rockwall Regenerate Medicine located?

Accepted Answer

Rockwall Regenerative Medicine’s main office is located at 3136 Horizon Rd., Suite 100, Rockwall, TX 75032, within the Lake Pointe Orthopaedics facility. We also have locations in Richardson, Kaufman, and Greenville, TX.

Question 4

What is the age range of the patients you see?

Accepted Answer

Rockwall Regenerative Medicine treats patients of all ages, from children (with specific conditions) to seniors. Our regenerative medicine treatments, including options like PRP, stem cell therapy, and other healing therapies, are typically recommended for adults and older teenagers with musculoskeletal injuries or degenerative conditions. For younger patients, treatment options are carefully evaluated by our medical team to ensure the best approach for their age and needs.

Question 5

Do you offer a wheelchair to help me from my car to the office or vice versa?

Accepted Answer

Yes, Rockwall Regenerative Medicine can accommodate such requests.

Question 6

Is there anyone in the office who is bilingual?

Accepted Answer

Yes, both English and Spanish are spoken in our office.

Question 7

Are you accepting new patients?

Accepted Answer

Rockwall Regenerative Medicine  is continuously accepting new patients. To make an appointment, please call (972)475-8914.

Question 8

What is your policy for releasing records?

Accepted Answer

Rockwall Regenerative Medicine requires a consent form that is signed by either the patient or the patient's legal guardian.

Question 9

Which hospitals are you affiliated with?

Accepted Answer

Rockwall Regenerative Medicine  is affiliated with: Presbyterian Hospital at Rockwall, Lake Pointe Medical Center, Baylor Surgicenter at Heath, and Baylor Surgicenter at Rockwall.

Question 10

What are PRP injections?

Accepted Answer

PRP stands for “platelet rich plasma.” Platelets are the body’s natural wound healers, found in the blood’s plasma, along with red and white blood cells. Platelets contain proteins called growth factors. These proteins play a key role in the healing process. With this treatment your body’s own platelets are concentrated into an injectable solution to trigger the natural reparative process.

Question 11

Am I a candidate for PRP injections?

Accepted Answer

If you are experiencing joint pain, osteoarthritis, or chronic tendon pain, you should learn more about PRP treatments. If physical therapy has failed to bring adequate relief, or you prefer to avoid cortisone and pain medications; you may be a candidate for PRP injections. A consultation with our team of physicians will explain whether PRP injections could be an effective treatment for you.

Question 12

How does PRP work?

Accepted Answer

PRP contains over 1500 proteins called growth factors, which may aid in healing and inflammation of soft tissue injuries and arthritis. After drawing your blood, unwanted white and red blood cells are removed, concentrating platelets and plasma. This purified plasma solution is precisely injected to potentially trigger the body’s natural healing process.

Question 13

How long does a treatment usually take?

Accepted Answer

Typical treatment takes an around 30-minutes. The time includes the drawing of blood and separating the platelets as well as the administration of any local anesthetics and the injections.

Question 14

How long does it take to recover from PRP injections?

Accepted Answer

There is minimal downtime associated with PRP injections, and most people can expect to return to daily activities shortly following their procedure. It's common to experience mild tenderness at the injection site, which is normal and typically resolves within a few days. The recovery time necessary before returning to strenuous use of the treated area will depend on the region treated and the extent of the injury. Oftentimes, because PRP is a natural therapy, the body will provide patients with true feedback regarding when to advance specific activities.

Question 15

Where is PRP used?

Accepted Answer

PRP can be used in most areas of the body to help potentially accelerate healing and reduce pain. PRP is frequently injected directly into involved joints, muscle, tendons, ligaments, and nerves.

Question 16

Are there any side effects to PRP injections?

Accepted Answer

As the injection contains your own blood platelets it is unlikely that you will experience adverse reactions. There may be temporary discomfort associated with the injection sites as well as some pain or inflammation for the first few days. As with many medical procedures there are associated risks which should be discussed with your physician prior to undergoing treatment.

Question 17

Do PRP injections hurt?

Accepted Answer

This varies for every individual and the injection site. Some mild discomfort or tenderness at the injection site is normal and typically subsides within a few days. To minimize discomfort during the injection process, we offer local anesthetics.

Question 18

How long does it take to see results from PRP injections?

Accepted Answer

Depending on the injection site and the overall health of the individual it may take several weeks of optimal results as the body takes time to heal naturally. Injections into joints or muscles tend to exhibit signs of healing faster than tendons which have less circulation.

Question 19

PRP VS. Cortisone Shots

Accepted Answer

Both PRP therapy and cortisone shots address joint pain and inflammation but work differently. Cortisone provides quick, temporary relief by reducing inflammation, though repeated use may weaken tissues. PRP uses your own platelets to promote healing and regeneration, offering longer-lasting benefits. While cortisone is ideal for short-term relief, PRP supports long-term recovery and joint health. Our team can help determine which treatment best suits your needs.

Question 20

Will I require someone to drive me home after the treatment?

Accepted Answer

No, you won’t need someone to drive you home. Depending on the area being treated and the extent of the treatment, most patients can safely drive themselves.

Frequently asked questions